professional development module LIBRARY

Click the plus sign to view the pre-created eLearning modules within that topic. All of these modules can be customized or used as-is. Modules can be purchased individually or bundled at a discounted rate to meet your team’s training needs.

    • Effective Business Communication

    • Handling Difficult Conversations

    • Giving and Receiving Feedback

    • Email Etiquette

    • Active Listening Skills

    • Customer Service Essentials

    • Handling Customer Complaints

    • Building Customer Loyalty

    • Prioritizing Tasks

    • Managing Deadlines

    • Avoiding Burnout

    • First-Time Supervisor Training

    • Delegation Skills

    • Coaching Employees for Growth

    • Leading Effective Meetings

    • Understanding Unconscious Bias

    • Creating Inclusive Work Environments

    • Respect in the Workplace

    • Sales Fundamentals

    • Building Rapport with Clients

    • Upselling and Cross-Selling

    • Ethics in the Workplace

    • Social Media Policy and Boundaries

    • Protecting Confidential Information

    • Remote Work Policy and Best Practices

    • Conducting Effective Interviews

    • Onboarding for New Employees (this module supports Supervisors handling onboarding)

    • Setting New Hires up for Success