Frequently asked questions

  • What types of businesses do you work with?

    We specialize in helping small businesses across various industries including retail, hospitality, healthcare, daycares, and any service-based companies. If you have employees that would benefit from clear, effective training, we’re here for you.

  • Can we customize the training materials with our branding?

    Absolutely! We offer branding customizations on all modules and materials so they align with your company’s look and feel. There may be an additional charge associated with these customizations depending on your package.

  • Do you create custom content?

    Yes! We design custom eLearning modules, simulations, policy trainings, and onboarding materials based on your specific needs.

  • Can I purchase pre-made training modules?

    Yes! We offer a growing library of pre-created professional development modules. You can use them as-is with no customizations or request edits for an additional fee.

  • How long until i receive my completed materials?

    Turnaround time for these projects vary depending on the scope and complexity of your request. We will provide an estimated timeline once the project work begins.

  • How do payments work?

    We require a 50% deposit in order to begin the work, with the remaining balance due upon delivery. Project timelines are finalized after the initial payment is made.

  • How much do your services cost?

    We offer a range of training solutions to fit different budgets and they depend on the complexity of your unique needs.

  • Do you offer ongoing support?

    Our packages are designed to be self-sufficient. We will provide light technical support for 6 months after the deployment date. Our goal is to make sure you’re equipped with easy-to-use tools perfect for your unique needs.

  • What equipment do I need to work with you?

    Our goal is to provide simple solutions for your small business. The only thing you need is a computer with WiFi to access the materials.