Frequently asked questions

  • What types of businesses do you work with?

    We specialize in helping small businesses across various industries including retail, hospitality, healthcare, daycares, and any service-based companies. If you have employees that would benefit from clear, effective training, we’re here for you.

  • Can we customize the training materials with our branding?

    Absolutely! We offer branding customizations on all modules and materials so they align with your company’s look and feel. There is an additional charge associated with these customizations depending on your package.

  • Do you create custom content?

    Yes! We design custom eLearning modules, simulations, policy trainings, and onboarding materials based on your specific needs.

  • Can I purchase pre-made training modules?

    Yes! We offer a growing library of pre-created professional development modules. You can use them as-is with no customizations or request minor edits for an additional fee.

  • How long until i receive my completed materials?

    Turnaround time for these projects vary depending on the scope and complexity of your request. We will provide an estimated timeline once the project work begins.

  • How do payments work?

    We require a 50% deposit in order to begin the work, with the remaining balance due within 10 business days of completion. Project timelines are finalized after the initial payment is made.

  • How much do your services cost?

    We offer a range of training solutions to fit different budgets and they depend on the complexity of your unique needs. We have training options ranging from as low as $200 up to $8,500. The average cost of a complete training solution for your business is around $3,500.

  • Do you offer ongoing support?

    Our packages are designed to be self-sufficient. We will provide light technical support for 6 months after the deployment date. Our goal is to make sure you’re equipped with easy-to-use tools perfect for any small business.

  • What equipment do I need to work with you? I don't have a budget for fancy programs.

    Our tools are designed to be easy for you access and use. The only thing you need is a computer with WiFi to access the materials. There is no need to purchase a fancy software platform to access your materials as everything is made accessible by a singular hyperlink or if you already have an internal website, we can just send the files your way to be uploaded.